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Lastest  Notice: Karen Trends in 2012: 8th CIAE China Expo (March 9th to 11th 2012). GTI Taipei Expo (May 10th to 12th 2012). New Products: ATM Integrated Machine (KL-21), Token Dispense & Recharge Machine (KL-22), Keyboard Token Dispenser (KL-23), Ticket Eater
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Service concept The users survives the enterprise­­­­­­­­­­­­­­­­­­­­­­­------ Karen industrial’s service concept
Service process

Dear users, no matter what you need, so long as you call Karen industrial service hotline 020-39996713 , we’ll help you at any time.
Our customer service commissioner will give you professional consulting and explanation, if necessary, we will arrange our outstanding service engineer to provede you door-to-door service.
Our engineers not only provide high quality service,and give you a detailed interpretation to work principle and the operation process, but have a comprehensive inspection to the products as well, if the products have other problems , they will solve in time.
Our service engineers will actively explain to you  how to use the products.
Your information will be synchronously feedback to the customer service center, Karen industrial service center will follow and satisfy you.

Service mode

Explanation: Explain the instructions and maintenance to the users. Guide users to correctly use, extended product life, prevent errors etc.

Product maintenance: After finishing the installation and repairation, we will follow the maintenance, in order to keep our products long-term normally efficiency working.

One-stop check-up : Our service engineer will inspect the products.
Cleaning service: Clean the site after the service.

Service innovation

Karen customer service center will follow the customer to ensure them satisfaction.
Karen star service is in the forefront of the same industry in innovation and upgrading. We believe that service is also marketing, Only through persistent professional and personalized service, we can open new initiatives with competitors and form the distance of differentiation , improving the service image and achieve WIN-WIN cooperation.


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